Office Policies, Fees & HIPAA

Appointments

Patients are seen by appointment only, which can be booked by calling (646) 962-2285 for either the New York City or Westchester County offices.

If you must cancel please provide us with at least 24 hours notice or your account will be charged for the visit. This courtesy allows us to accommodate another patient.

Emergencies

We provide 24-hour, 7-day emergency call to all our patients of record. In case of an emergency, our answering service will promptly forward your call to the appropriate physician, who will respond as quickly as possible. Do not try use this website or any e-mail to contact Dr. Sclafani or his staff in the case of an emergency.

Fees, Payment & Insurance

To reduce the cost of billing, we request payment in full at the time of your visit. All elective cosmetic procedures must be paid in advance. Our practice accepts VISA, MasterCard and American Express. Please be certain to provide the office with all of the referral and authorization forms required by your insurance company prior to, or at the time of, your visit. If these are not provided, you will be expected to pay in full for the visit.

Several components make up the final cost of facial plastic surgery that the patient must pay. Purely cosmetic procedures are not covered by commercial insurers. For these procedures, the patient is responsible for the surgeon's fee, the facility fee (covering the use of the operating room, the nursing staff, and medications on the day of the surgery), the anesthesiologist's fees (if more than just "local" anesthesia, like Novocain, is needed) and the cost of post-operative medications. Dr. Sclafani's fees cover all routine post-operative care for one year after surgery. Some facilities include the anesthesiologist's fees; Dr. Sclafani and his staff can give you a good estimate on these costs.

If a functional procedure (such as a septoplasty, to improve breathing) is being performed in addition to the cosmetic surgery, your insurance plan may cover the costs of this procedure (only), as well as some of the facility charges. Again, Dr. Sclafani's staff can assist you in defining your financial responsibility.

All elective surgery fees must be paid in advance in the form of cash, credit card or bank check.

Dr. Sclafani's exact fees for your surgery and approximate hospital and anesthesia costs (when appropriate) will be provided. As mentioned elsewhere, patients often require procedures other than those they thought, and it is not possible to estimate costs without examining the patient. The best way to determine the costs of surgery is to schedule a cosmetic consultation with Dr. Sclafani.

HIPAA Policy

We maintain your healthcare information as a confidential document. Your information may be used for treatment, payment and healthcare operations. For example, our physicians and nurses need access to your record to treat you, our billing office may use information to obtain payment from your insurance, and our office managers may use the information to ensure quality care.

Your rights as our patient under the Health Insurance Portability and Accountability Act (HIPAA) include the following:

  • You have the right to see and obtain copies of your records.
  • You have the right to request that specific person(s) not see your record.
  • You have the right to receive your medical information such as laboratory test results in a confidential manner.
  • You have the right to request that your medical records be amended.
  • You have the right to request an accounting of everyone to whom the office reveals your medical information for purposes other than treatment, payment or office operations.
  • Any information that you submit to this website will be used for appointment scheduling, billing and patient care.